RETURNS - CLOTHING
If you have received an item you are unsatisfied with because of size or fit, we are happy to accommodate with an exchange or store credit within 7 days of receiving your item. The item must be unworn and unwashed, with tags still attached. Please note that the return shipping as well as the cost to ship your exchange will be the customer's responsibility.
All returned goods must be sent in unworn/unused, perfect condition to:
Picnics and Poetry
881 East Hastings Street
+1 604 808 2556
Exchanges/store credits will be made available once Picnics and Poetry received the returned item(s).
Note: due to the handmade nature of everything carried at Picnics and Poetry, irregularities and inconsistencies are to be expected.
RETURNS - NON-CLOTHING
All objects, jewellery, ceramics, wood, prints, swimwear, intimates, and apothecary goods, etc. are FINAL SALE. Sale items (including sale clothing) are final sale.
All Afterpay transactions are not eligible for exchange.