All sale items, made to order, jewellery, intimates, and apothecary goods are final sale. Afterpay transactions are not eligible for exchange.
RETURNS - CLOTHING
If you have received an item you are unsatisfied with because of size or fit, we are happy to accommodate with an exchange or store credit within 7 days of receiving your item. The item must be unworn and unwashed, with tags still attached. Please note that the return shipping as well as the cost to ship your exchange will be the customer's responsibility.
All returned goods must be sent in unworn/unused, perfect condition to:
Picnics and Poetry
881 East Hastings Street
+1 604 808 2556
Exchanges/store credits will be made available once Picnics and Poetry receives the returned item(s).